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Department of Sociology Dillman, Don A.
Regents’ Professor

Ph.D., Iowa State University, 1969


Survey Methods, Diffusion of Technology, Community


Research Interests

For more than twenty years I have been investigating how different visual languages (words, graphics, symbols and numbers) independently and collectively influence answers to survey questions in web and paper surveys. I am also interested in how the use of visual language in such surveys may influence respondents to provide different answers than they do in aural language surveys by telephone. The results of this research are being used to guide to develop guidelines  (see 2014 book listed below) for designing and conducting mixed-mode surveys, which are becoming increasingly important as a means of improving the accuracy of survey results. However, the main emphasis of my current research is on how to effectively utilize addressed-based sampling methods to encourage survey respondents to complete web surveys, instead of telephone or mail surveys. I am active in applying the results of my research to designing national surveys conducted by the U.S. Census Bureau, USDA, National Science Foundation, Bureau of Labor Statistics, and other agencies that provide statistical estimates for making major policy  decisions.


(509) 335-4150

Wilson-Short Hall 137

Curriculum Vitae


Selected Publications

Dillman, Don A., Jolene D. Smyth and Leah Melani Christian. 2014.  Internet, Phone, Mail and Mixed-Mode Surveys:  the Tailored Design, 4th ed. John Wiley Co.  Hoboken: NJ.

Edwards, Michelle L., Don A. Dillman and Jolene D. Smyth. 2014. An Experimental Test of the Effects of Survey Sponsorship on Internet and Mail Survey Response. Public Opinion Quarterly.  78 (3): 734-750.

Dillman, Don A., Feng Hao and Morgan M. Millar.  In Press. Chapter 15.  Improving the Effectiveness of Online Data Collection by Mixing Survey Modes.  In Fielding, Nigel, Lee, Raymond M. and Blank, Grant (eds.) The Sage Handbook of Online Research Methods 2nd edition.  Sage Publications, London.

Battaglia, Michael, Dillman, Don A., Frankel, Martin R., Harter, Rachel, Buskirk, Trent D., McPhee Cameron  Brook, Dematteis, and Jill Montaquila. Forthcoming.  Sampling data collection and weighting procedures for  address-based sample surveys.  Journal of Survey Statistics and Methodology.